Brand monitoring and social media listening.
Here's how we make Brand Monitoring easy...
We track and report on every time your brand is mentioned online. NAPW citations include "NAME, ADDRESS, PHONE, WEBSITE". Whether you have a large organization, a local business, or a new brand we can help track what is being said online and give you the chance to engage with those clients.
SOCIAL MEDIA MONITORING
Our monitoring service goes beyond your direct accounts. We monitor all of the social media platforms and report back to you on the "buzz". Real time alerts will let you know if there are any negative trending comments that need your attention.
See how your competitors online reputation compares to yours. We track up to 3 of your competitors and show you how they compare to your metrics. You can choose your competitors or we can suggest a leading company to follow.
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Monitor and manage your brand online. There are 100s of directories that can list your business. We take the steps to ensure that every time your organization, local business, or brand is listed it is following the brand guidelines set out by your brand manager.
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MANAGE CUSTOMER REVIEWS
Customer reviews are populating in a variety of different websites, apps, and mobile sites. Save time by having all of your organization / local business / brand's reveiws in one central place. the tool automatically extracts and analyzes user sentiments to identify a business's strengths and weaknesses.
ONLINE BRAND AUDIT
Know your brand listings are up-to-date, thorough, and follow your brand guuidelines. Rapid deployment starts our crawlers looking for your NAPW citations immediately. Crawlers aggregate listings, reviews, and mentions from hundreds and hundreds of websites. Proprietary data matching technology produces accurate and relevant results. Deep crawling finds information even on sites with just a few reviews. Real-time updates mean data is continuously discovered, improved, and merged. Your listings are matched, merged, and maintained on a continuous basis.